Member & Provider Communication solutions give employers, health plans, TPAs, healthcare providers, employees and plan members efficient online access to claim, eligibility and plan information. These online solutions include Desktop, a flexible, customized homepage environment; Employee Self-Service for claim status and EOB lookup as well as online service requests; Online Enrollment, for medical and ancillary benefit plan enrollment; Provider Self-Service for hospital and physician office lookup of member claim status and eligibility information.

Each service can be customized and branded for each customer. Member & Provider Communication solutions are online all the time, 24/7.

• Online Desktop application for provider, employer, employee and member
• Employee Self-Service of claim status and EOB
• Single sign-on to third party wellness, incentive and provider applications
• Provider Self-Service of eligibility and claim status

• Member claim, flex, HRA, HSA history and status
• Member EOB/claim status review
• Online system activity tracking and auditing
• Online customer service with electronic bulletin board
• Electronic document distribution to employers and employees
• Health and wellness information
• Integrated census management
• Adjudication system integration
• Customized online service requests by employee and/or employer 
  

	Click here to view Member Communication information sheet
	Click here to view Provider Communication information sheet
	Click here to view Member Communication Flash video